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Top Questions

We’re Here for You

Frequently asked questions

Do you help treat terminal or chronic illness?


As a complementary therapist, we see a lot of clients with Chronic or terminal illness such as Cancer all our treatments work alongside your conventional medical treatment. Our treatments will help you feel more relaxed or cope better with your illness or Chemotherapy /radiotherapy treatment In general Complementary therapies aren’t designed to replace your medical care – they Compliment your medical care.




What will my first session be like?


A typical session will start off with a brief conversation. This conversation is very important and allows a few different things to happen. The first one is that it lets you explain to us why you have come to us for treatment, we also need to know what is going on in your life, and what you hope to get out of the session(s).




Can I pay at the Clinic or Spa?


NO, so sorry we do not take payment in either the clinic or the Spa. You should make the payment via the website. Please feel free to contact us if you need any help at all.




You gave me a time to arrive, what if I am late?


We are asking you, if you are having a treatment,please arrive not sooner than 10 mins prior to your appointment time to allow filling in the forms. We will always meet you in the reception area of the Spa or clinic depending on the venue you have chosen. Please let the receptionist know your booking is with natural-light as we are a completely independent company. If you are going to be late please text us on 01483 664860
If you have a Spa day booking you will be given a time to arrive at the spa we allocate 15 mins to show you around and explain the lockers. We will always be waiting for you in the Spa reception . If you are going to be late please text us on 01483 664860




Gift vouchers validity?


Gift vouchers are valid for 6 months.





Opening hours

Mon - Fri: 8am - 10pm

​​Saturday: 8am - 9pm

​Sunday:   8am -  9pm

Contact

Tel : 01483664860

natural-light@outlook.com

OUR LOCATION

Holiday Inn Guildford
Egerton road,
Guildford,

GU2 7XZ

United Kingdom

  • Natural Light Holistic Therapy
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